Frequently Asked Questions

For a list of our frequently asked questions, you can check below or simply get in touch via the contact button below.

Absolutely not – our quotes are 100% free of charge

Yes, we have a planty of parking space outside our showroom.

For most of our uPVC windows we are using Eurocell Eurogic 70 profile, which is 100% made from virgin plastic.


uPVC WINDOWS and DOORS (Frames, glass, hardware) = 10 years from installation
Aluminum windows and doors = 10 years from installation
SKYPOD ROOF = 10 years from installation
CONSERVATORY ROOFS = 10 years from installation
FACIA AND SOFFITS = 10 years from installation
COMPOSITE DOOR = 10 years from installation
Building work = 12 months from carrying out
Electrical, plastering, plumbing, or work labour = 12 months from carrying out

(Frames - 10 years, glass - 5 years, hardware - 1 year

Fair Price Windows does not currently offer ‘Velux-style’ windows in its range.

No, you shouldn’t have to move out of your home while your new windows are being installed. Fair Price Windows and Doors will be able to complete the task quickly and efficiently. We normally complete one room before moving onto the next and will talk to you first to explain exactly what is involved.

Exact time depends on the number and style of windows. But as a general rule, a whole house (8-10 windows) should be fitted in 2-3 days. We will should carry out a full survey before the new windows arrive and will therefore know the extent of work required.

Carrying out the survey also means they will have manufactured all the replacement windows to the exact size needed to replace the old frames – again minimising time on site.

Double glazing is a window consisting of two panes of glass separated by a layer of trapped argon gas. The layer of argon gas has 67% of thermal conductivity of air, making it a poor conductor of heat, thus keeping warm air trapped inside your home and helping improve energy efficiency.
This extra pane of glass also acts as a secondary barrier to noise, helping keep your home nice and quiet, and strengthens the window to improve security.

Triple glazing is a window with 3 panes of glass offering the ultimate energy efficiency in any Fair Price Windows products. At Fair Price Windows these 3 panes of glass will be within an uPVC or Aluminium frame.

The frame includes a thermal insert in the mainframe chamber to create smaller chambers and reduce heat loss. There’s a spacer bar between each pane of glass which is made from thermally optimised insulating material, which prevents heat escaping round the edge of the sealed unit.

Of course it will. While it won’t completely block out all noise, installing double or triple glazing can significantly reduce the noise you hear from outside. The amount of noise the windows blocks out can depend on factors like window vent size and the age of the windows.

There are certain weather conditions throughout the year – usually during autumn and spring – that leads to condensation forming on the outside of certain windows. This can cause people to believe their windows are faulty, but more often than not it’s a transitory effect that clears within a couple of hours.

Condensation appears on a surface when it’s cold, due to factors such as outdoor weather, and then water is released into the air. Single glazed windows and bathroom mirrors are often exposed to condensation because of the warm, moist air created when running baths and showers, and your kitchen windows may experience temporary condensation when cooking.

When a window drops below its “dew point,” condensation will appear on the surface. As a rule, the warmer the window, the less likely it is to attract condensation. This means windows that are made-to-measure, and units that boast double or triple glazing, suffer far less from condensation as they retain more heat.

However, in the case of Pilkington-K low emissivity glass, which provides particularly great insulation and allows less heat through it, the pane feels cooler from the outside. Therefore, if cold overnight temperatures are followed by a sudden temperature rise or moisture in the air, condensation may appear externally until the window temperature exceeds the dew point, when it will completely disappear.

When exposed to wind, pollution, rain and other elements, windows will become dirty. Dirt shouldn’t damage our windows, but you may wish to clean them based on the following guidelines to keep them looking at their best.

In towns and cities, or near coasts, you should clean them every three months. In rural areas, twice a year should be fine.

General Cleaning

  • For general cleaning use a soft cloth and water with soap or washing-up liquid
  • To remove grease marks, use washing-up liquid with little or no water, then rinse with clean water
  • Do not use glass cleaner on frames
  • Do not use kitchen / bathroom cleaners

Tough Stains

  • For long-neglected uPVC use a uPVC cream cleaner
  • For long-neglected aluminium use washing-up liquid with little or no water, scrub with a stiff fibre brush and then rinse with clean water
  • Never Use – the following methods and items are likely to cause corrosion or damage to your Fair Price Windows and Doors products
  • Any other cleaning agent
  • Caustic or ammonia-based cleaning agents
  • Scouring powder or other abrasive cleaners
  • Steel wool or scouring pads


  • To lubricate, use light machine oil
  • Do not use other oil, grease or WD40


  • Use light machine oil to lubricate catches, restrictors and window hinges as necessary
  • Do not use other oil or grease
  • Do not use any other lubricant
  • Do not lubricate plastic moving parts as they’re self-lubricating

General Cleaning

  • For general cleaning, use a soft cloth and water with soap or washing-up liquid.

Tough Stains

  • Use a commercial window cleaning solution or cream
  • Follow cleaning product instructions
  • Keep solution or cream away from the frame
  • Wash away residue with clean water


  • Do not use creams containing abrasive pastes
  • Do not use steel wool or razor blades on stubborn marks

Leaded Glass

After a period of time the lead naturally becomes weathered and the oxidisation will be of a uniform colour. The time will vary from installation to installation and even from window to window, depending on the degree of exposure to the elements and whether the installation is in a rural or urban environment. We do recommend that you be patient and allow the natural process to take its course

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